Surprisingly enough, the day our fellow blogger Qusay published this post about the iPhone 4 and its antenna issues (The Truth About the iPhone4 Antenna Problems), I was going through a heated discussion, to say the least, with a number of friends about how Apple handled the aftermath of the whole antenna story. I have [...]
Posts Tagged ‘PR challange’
iPhone4; The Antenna Lessons
Posted in Branding, Marketing, Public Relations, tagged Apple, brand image, customer understanding, disaster recovery, iPhone4, PR challange on July 19, 2010 | 8 Comments »
The Burning Heat II
Posted in Public Relations, Saudi business, tagged communication, Dubai, PME, poor PR, PR challange, Saudi Electricity, working policies on May 25, 2010 | 2 Comments »
Few days ago I published a post about the heat wave that hit Jeddah in the past week. I’ve commented on the poor PR performance of both the Saudi Electricity Company (SEC) and the Presidency of Meteorology and Environment (PME) and how they’ve engaged in a pointless debate about whether the temperature was 49 °C [...]
The Burning Heat
Posted in Public Relations, tagged communication, Jeddah, PME, poor PR, PR challange, Saudi Electricity on May 21, 2010 | 8 Comments »
The past couple of days were ‘hot’ in Jeddah, and I mean that literally! And what got things really hotter is the debate between the Presidency of Meteorology and Environment (PME), the Saudi Electricity Company (SEC) and the rest of us, Jeddaweis (people from Jeddah.) SEC claimed that it had major power cutoffs in Jeddah [...]
Banning the BB Messenger
Posted in Communication, Public Relations, tagged CITC, communication, customer understanding, PR challange, press release on March 4, 2010 | 14 Comments »
If the news about CITC efforts to ban the BB messenger service turned out to be true (here in Arabic), then CITC should be really honored for their great efforts in making the most bizarre and unexplainable decisions ever. People are still not totally recovered from its earlier decision to stop the free roaming services [...]
CITC and The Hatred Campaign
Posted in Communication, Public Relations, tagged CITC, communication, customer understanding, PR challange, press release on February 15, 2010 | 2 Comments »
The anger campaign, or you could call it ‘the hatred campaign,’ currently running by both media and customers themselves against the Saudi CITC (The Communication and Information Technology Commission) is a very interesting case study for a classical public relation failure. It is not only that they could not construct a logical reasoning to explain [...]
H1N1 and the PR challange
Posted in Branding, Marketing, Public Relations, tagged H1N1 vaccination, PR challange, public sector, Saudi Ministry of Health on October 26, 2009 | 1 Comment »
The Saudi Ministry of Health (MoH) is facing a huge public relations challenge over its expected H1N1 vaccination campaign in the kingdom. And till this moment, they do not seem standing up to the challenge. Rumors are breaking out on all levels; emails, SMS’s, Internet forums, blogs, newspapers and Al Jazeera space channel interview with [...]
